Supporting emotional needs

A person nearing the end of life may be distressed or experience conflicting emotions. You can provide emotional support by listening and being present. Your physical presence — sitting quietly or holding hands — can be soothing and reassuring.

You can also arrange visits with people the dying person wants to see for saying goodbyes or sharing memories. Or you can arrange calls with or share messages from those who can't visit.

Creating a calm environment with low lighting and quiet music — and removing distractions — can improve mood, evoke memories and help the person relax.