Preparing for an appointment

During a pandemic, it's not always possible for everyone who is ill to see a doctor. You may start by seeing your primary care doctor or other health care provider. Or you may be referred immediately to a doctor trained in treating infectious diseases. If you think you have COVID-19, tell your doctor or clinic before going in. The doctor and medical team can then:

• Contact infection prevention and control and public health officials
• Prepare to move you to a room quickly
• Have a mask ready for you

Here's some information to help you get ready for your appointment.

What you can do

When you make the appointment, ask if there's anything you need to do in advance. Make a list of:

• Your symptoms, including any that seem unrelated to the reason for your appointment
• Your recent travels, including any international travels
• Key personal information, including major stresses, recent life changes and family medical history
• All medications, vitamins or other supplements you take, including the doses
• Questions to ask your doctor

Take a family member or friend along, if possible, to help you remember the information you're given. Avoid bringing more than one or two people. Check before you go to the appointment, as your hospital or clinic may have visitor restrictions.

Some basic questions to ask your doctor include:

• How likely is it that COVID-19 is causing my symptoms?
• What are other possible causes for my symptoms?
• What tests do I need?
• What course of action do you recommend?
• Are there restrictions I need to follow?
• Should I see a specialist?

What to expect from your doctor

Your doctor is likely to ask you several questions, such as:

• When did your symptoms begin?
• Where have you traveled recently?
• Who have you been in close contact with?
• How severe are your symptoms?